ProofHQ Blog
Updates about ProofHQ, design best practice and anything we can find to amuse you that's related to design and marketing.

ProofHQ Product Updates: custom decision changes, updates to proof progress in Automated Workflow and editing options in comments

On 23rd July 2014, ProofHQ released new product updates including custom decision changes, updates to proof progress in Automated Workflow and editing options in comments.

Custom decision changes

In a situation where there is more than one decision maker on a proof, and a decision has been made by one person, all other Approvers will now have a decision of “Not Relevant” on proofs set as a default by the system, even if the “Not Relevant” decision has a custom value. Learn more »

ProofHQ Product Updates: mandatory Automated Workflow stages, improved labelling of Subscription options, access to all items within a folder from new ProofHQ Viewer and more

On 9th July 2014, ProofHQ released new product updates including  mandatory Automated Workflow stages, improved labelling of Subscription options, access to all items within a folder from the new ProofHQ Viewer and extended proof archiving period.

Mandatory Automated Workflow Stages

Currently you’re able to either allow or prevent deletion of stages across an entire automated workflow proof. This enhancement gives you greater control by allowing you to individually determine which stages should be mandatory. Whether you’re an audit-sensitive organization or you’re required to retain certain proofing information, you’ll now be able to lock down control on the necessary stages. Learn more »

Planned Maintenance on Saturday, July 5th, 2014

Planned maintenance

Here at ProofHQ, we take our commitment to providing you with the best possible service very seriously. In order to deliver this, we sometimes need to take time out to perform maintenance.

In order to minimize any disruption in service, we’ll be conducting planned maintenance next weekend at the following time:

  • Saturday, July 5th, 09:00 – 12:00 BST
  • Saturday, July 5th, 04:00 – 07:00 EDT
  • Saturday, July 5th, 03:00 – 06:00 CDT

Show in your time zone.

The maintenance is expected to take approximately 3 hours.

As always, we appreciate your patience and support in letting us provide you with the best service that we can.

In the meanwhile, should you have any questions, you can always contact us at support@proofhq.com.

Mat, Anthony & your ProofHQ team

ProofHQ Product Updates: enhanced password control, iOS and animated GIF support for the new ProofHQ Viewer, usability improvements

On 25th June 2014, ProofHQ released new product updates including enhanced password control, iOS and animated GIF support for the new ProofHQ Viewer, usability improvements and more.

Enhanced password control

We’re expanding our list of advanced password settings by introducing the ability to force users to change their password after first use. This will give you even greater control to enforce your organization’s password policy requirements on your account.

Learn more »

ProofHQ Product Updates: changes to account settings, enhanced password control, public API updates, sharing control and usability improvements

On 11th June 2014, ProofHQ released new product updates including changes to account settings, enhanced password control, public API updates, sharing control and usability improvements.

Disable comment deletion

As an administrator, you’ll have the ability to disable comment deletion across your account. Whether you’re an audit sensitive organization or you are required to retain proofing information, this will allow you to lock down control. Learn more »

What the heck do you do in Customer Success?

erik-cullinsI’m surprised how often I get asked that question. When I joined ProofHQ as part of the customer success team, even my family asked, “What the heck is that – one of those new-business buzzword touchy-feely jobs?”

Yes mom. Yes it is, and I think it’s a pretty cool gig.

What the heck is customer success?

Without trying to sound coy, customer success is just what the title says. Our job is to help customers get up to speed so they can quickly get value from our solution; in other words, to help match their business needs with our service. Such a simple goal can be deceptively complex, however, as each customer takes a slightly different path along the journey to adoption. Learn more »

ProofHQ Product Updates: updated timezone information, public API updates, changes to activity emails, commenting usability enhancements and more

On 27th May 2014, ProofHQ released new product updates including updated timezone information, public API updates, changes to activity emails, commenting usability enhancements and more.

Updated time zone information

In this release, we display the most recognizable cities and regions making timezone selection easier and similar to that of other systems. Learn more »

Make my life simpler: part of ProofHQ’s ‘we eat our own dogfood’ series

dog-foodBy the end of this month, we will have exhibited at four events in four weeks, including HOW Design Live in Boston which was booked just two weeks before the show. Nothing like keeping our awesome marketing team on their toes.

This hectic schedule has meant reviewing a lot of creative for the shows. I’ve had literally dozens of proofs shared with me. As a reviewer, I have seen how tough it is to receive so many individual emails with requests for review. Here’s how to make my life simpler as a member of a review team: Learn more »

Two weeks, two conferences…great learning experience

daren-tomeyOver the last few weeks I have been on the road participating in two industry events in New York City- Henry Stewart DAM and Mirren Live - to support some of our channel partners in the US.

I have only been with ProofHQ for a few months, so each of these were outstanding opportunities for me to meet and connect with partners and hear directly from some of our clients as well. I thought I would share a quick recap of those events and what I learned. Learn more »

ProofHQ Product Updates: automatic access to the new Proof Viewer, public API updates, enhanced account settings, left tool bar improvements and more

On 14th May 2014, ProofHQ released new product updates including automatic access to the new ProofHQ Viewer, public API updates, enhanced account settings, left tool bar improvements and more.

Automatic access to the new ProofHQ Viewer

Currently, when creating a new proof the system uses the classic ProofHQ viewer by default, with the option to switch to the new ProofHQ viewer. With this release, any new proof created will use the new ProofHQ viewer by default, without having to manually select it during proof creation. This will allow you to enjoy all the great benefits and new functionalities that the new ProofHQ Viewer provides. If required, you will still be able to select the classic ProofHQ viewer during proof creation. Learn more »