ProofHQ Blog
Updates about ProofHQ, design best practice and anything we can find to amuse you that's related to design and marketing.

ProofHQ Enhancements: More ways to create a proof version

The ProofHQ development team is busy at work, with many new features on the horizon. This week, we have released the following enhancement:

More ways to create a proof version

All users now have an additional way to create a new proof version from a version that already exists. This feature is easily accessible from the New proof page (see 1. in the image below).

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Updates to the ProofHQ API: Determine the proof owner and creator, callbacks on Satellite accounts and improved email notification options

We are pleased to announce the latest enhancements to the ProofHQ API:

  • New parameters owner_id and uploader_id added to the SOAPFileObject: With this update, you can now easily determine the owner and creator of a proof.
  • Get callbacks on Satellite accounts: Now, Hub accounts can obtain the account-level proof and user callbacks of Satellite accounts.
  • Turn off email notification option within the proof viewer: Users can now be prevented from sending themselves email notifications when making decisions, allowing greater control over what emails are being sent.

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April 2013 service levels

Uninterrupted service is at the top of our priorities. Each month, we publish our service uptime statistics for the previous month to give you peace of mind.

Below is our monthly uptime report for April 2013:

Uptime: 99.97 %
# of outages: 1
Avg. response time: 0.155 s

Updates to the ProofHQ API: Electronic signature support, folder privacy changes and more – April 22, 2013

We are pleased to announce a number of improvements to the ProofHQ API today:

  • Callbacks on user events: If you are registered for the events, you will now be notified if a user is added, activated, deactivated and deleted, allowing for improved synchronization between your system and ProofHQ.
  • Callbacks on Satellite accounts: A Hub account is now able to set account level proof and user callbacks on Satellite accounts.
  • restoreProof(): This new method allows restoration of proofs via the API.
    Satellite account decision settings: A Hub account is now able to manage decisions for Satellite accounts. The affected methods are: getDecisions(), updateDecision(), createDecisionReason() and getDecisionReason().
  • SOAPPlanObject parameters: We have added enterprise, user, storage and proof limit parameters to SOAPPlanObject. You will now be able to get detailed information on plan limits and plan type (for example, standard versus enterprise).
  • Force folder privacy: If a parent folder is private, all sub-folders will now be made private as well.
  • Electronic signature support: The addition of electronic signature support when creating proofs, which means you are now able to enable or disable electronic signatures via the API. The affected methods are: createProof(), createProofs() and createProofVersion().

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ProofHQ Enhancements: Box integration, Print summary metadata, New proof email preferences and Share proof links

Today, Monday, 22 April, we have introduced several product enhancements including Box integration enhancements, and additional PDF Print summary information:

Enhanced Box integration

Enhancement: When a proof has been created from a file stored in Box, a comment will be displayed with a link to the proof.
Benefit: You are now able to conveniently access a proof by clicking the link provided in Box.

Box integration enhancement includes a comment with a link to the proof in ProofHQ

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Keep on top of review and approvals anytime, anywhere with the ProofHQ iPhone and iPad app

We are dedicated to making sure your experience with ProofHQ and our app is as intuitive, fast and easy as possible. That is why this week we have released an enhancement to our iPhone, iPad and iPod Touch app, making viewing video proofs even faster.

If you have not tried our app yet, here are five reasons why you should!

ProofHQ iPhone, iPad, iPod Touch app

5 reasons why you should try the ProofHQ iPhone, iPad and iPod Touch app

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SocialBridge and ProofHQ webinar on improving agency-client collaboration

SocialBridge and ProofHQ webinar on improving agency-client collaborationCollaboration drives agency-client relationships

Today’s business relationships are driven by technology, and brands expect their agencies to be leading the adoption of tools to improve project management and collaboration.

Central Desktop in “The state of agency/client collaboration report” reports that 38% of the brands they surveyed decided not to award their business because the agency did not have adequate collaboration tools to manage the account. In addition, 71% of client‐side respondents reported that they view a single collaboration system as a competitive differentiator for an agency over competing agencies. That is why Mat Atkinson, CEO & Founder of ProofHQ, claims “Agencies that hesitate to deploy cutting edge technology collaboration tools will likely find themselves looking for new clients”.

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ProofHQ webinar series educates users on latest product updates

Learn how to easily and efficiently use the latest ProofHQ product enhancements.One of the top priorities at ProofHQ is to keep our customers up to date with the product changes. We are happy to announce a new series of webinars showcasing our latest product updates and features. More importantly, these live events will provide ProofHQ users with the valuable training needed to easily incorporate the enhancements into their ProofHQ experience.

Led by a ProofHQ product expert, the webinars will take place during the last week of every month and will be extremely useful to any ProofHQ user regardless of their product skill level.

The first webinar in this series will be held on April 25th at 10am EST (your timezone). Led by Lee de Franca, Head of Customer Support at ProofHQ, you will learn how to:

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March 2013 service levels

Uninterrupted service is at the top of our priorities. Each month, we publish our service uptime statistics for the previous month to give you peace of mind.

Below is our monthly uptime report for March 2013:

Uptime: 99.93 %
# of outages: 3
Avg. response time: 0.161 s

Coming soon: Enhancements to ProofHQ include improved proof audit trails, Folder details, billing, Box integration and our API

On Tuesday, April 2nd, we will be releasing several enhancements to ProofHQ including improvements to proof audit trails, the way we integrate with Box and our API.

Audit trail enhancements

We will soon log the activity for whether new proof notifications were chosen to be sent or not in the Proof details page. This will improve your audit trail by showing whether the user adding the reviewers chose to send an email notification or not.

Logging whether email notifications were chosen to be sent or not
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