Archive for May, 2010

Deleting individual versions

Everyone makes mistakes and sometime people upload version of a proof that they then want to remove.You can now delete individual versions in a version set.

  1. Go to the proof details page.
  2. Go to the versions list (see below).
  3. Click on the Delete link next to the version that you want to delete.
  4. That version will be moved to Trash.

Learn more »

ProofHQ Updates This Week

Over the next few weeks we have some big news and big new releases.  However, small enhancements and bug fixes continue.

We have released a series of small updates this week:

Learn more »

New “Decisions” Email

One of the most frequently requested workflow features is an email notification that is sent when a decision is made.People find the  “All comments and replies” setting creates too much email, but “Hourly summary”may leave too long between a decision and the notification, especially on a time-critical project.Today we added a new setting of “Decisions”.  This sends an email notification only when a decision is made.. Learn more »

Design approval workflow

We spend quite a lot of our time advising clients on the best way to configure ProofHQ to suit their approval processes.

Here is an example of a workflow that we have been working on this week with one of our large agency clients.  This workflow involves rounds of internal review within the agency before the account manager includes the client in the review process. 

There are a few neat techniques that we have used in the workflow:

  • The art director uploads the proof, but makes the account manager the owner.  This saves having to email large files around the agency.
  • Not everyone in the agency needs to see the proof after the initial version, so they can be easily removed when new versions are created.
  • The client is only added to later versions, which means that they can’t see all the comments made by agency staff on the earlier versions.  This gives the internal team the ability to provide detailed and open feedback.

Here is a detailed description of that workflow:

Learn more »

New AIR Uploader

We are very pleased to have just released a new version of our ProofHQ Uploader.We decided to move from Java to Adobe AIR which solves problems that a lot of our clients using Macs were experiencing.  This initial version has basic upload and proof settings tools, but we will be adding more proof settings over the next few weeks.  We will also be adding an alert function so that the Uploader will act as a notification tool whenever your proofs are updated. Learn more »

April Service Levels

Below is the monthly uptime report of April 2010

Name:           ProofHQ Production

Service:        HTTP

Host (port):    www.proofhq.com (80)

Check period:   3 minutes

# of checks:  14096

# of outages: 0

# of failed : 0

Uptime:         100 %

Avg. response time: 0.21 s