When new technology arises that obliterates the pain points of the past—like one that transforms your approval process, for example—it’s easy to take it for granted. To forget what life was like before. To fall into the trap of thinking that things have always been this way.
Can you recall what it was like to know you had seen a certain actor in another movie before, with no way of looking it up until you got home to look it up on Yahoo or AltaVista? Then the iPhone comes along, not to mention the IMDB app, and you have your answer long before the credits roll.
This is a trivial example, quite literally, but there are thousands more like it.
I recently sat down with a creative director, Travis Lucas, who leads a team of 6 designers and writers—plus multiple freelance designers, writers, and a video production team—at a Salt Lake City-based media company. I asked him to revisit some painful memories from his past (roughly 1994 to 2012) back before his team had a digital proofing solution in place.
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